Jess's mum, Debbie, lost her sight around nine years ago and Jess has credited Guide Dogs for enabling her mum to 'live her life again.'
She explains that she is determined to 'give back as much as possible' to the charity, after noticing the difference it has had on her mum and how it has helped her to live her life again...
Reveal caught up with Jess recently and she exclusively told us: "I've seen the difference from my mum having nothing and not being able to go anywhere, to suddenly being able to do anything she wants. My mum's guide dog is called Casey and she's absolutely lovely.
"It's amazing what they do... Once mum got her guide dog, you can kind of learn to live your life again, and you can be on your own and do things for yourself. Now, my mum can go on a train or an aeroplane on her own because Casey is there."
It's no surprise, then, that Guide Dogs is a charity very close to Jess' heart. She says: "It's so imperative that people get these guide dogs. The Guide Dogs charity is giving people their lives back. They give you that complete freedom again."
Wanting to show her gratitude, Jess has been getting stuck in with helping to raise awareness. She and her mother joined 100 guide dog owners to lobby parliament (they were calling for tougher sentences if guide dog owners are discriminated against by taxi or mini cab drivers) and she also takes part in charity runs too.
Jess explained that she and her mum do the 10k runs together, where she will act as her mum's guide throughout the race, along with a team of helpers, and be her eyes for her.
When we asked her what mum Debbie makes of all her hard efforts, Jess told us: "Mum loves it. She's s thankful for all the charities and she gets involved when she can most of the time, when it is safe for her to do so.
"She's proud and that's my main goal in life really."
Speaking about her mum, Jess (who is set to return to our screens for Ex On The Beach's fifth series) said that the pair have a great relationship. She said: "We are so close. I go everywhere with her." She then joked: "I hardly have any friends anymore because it's just me and my mum all the time."
"We're very supportive of each other," Jess explained. "People see a lot of me helping my mum out, but what they don't really see is what she does for me as well. When I'm feeling a bit down, she knows exactly what to say and she'll lift you up.
"She's a very lovely person."
Jess is an ambassador for the charity Guide Dogs which provides individual support that overcomes the emotional and physical challenges faced by people living with sight loss. You can find out more at www.guidedogs.org.uk.
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