Ashlee Charles, eight, was devastated to see her favourite character from the soap lose her life in a dramatic train crash.
Her mum, Delyth, from Llanelli, South Wales, tweeted Gemma, asking for a simple reply to let worried Ashlee know that she was alright.
However, the kind star went one step further and asked for a phone number so she speak to the little lass directly.
Ashlee was quoted in The Sun talking about their conversation, saying: "She told me she was OK. I felt a lot better. She's lovely."
We agree! Nice work, Gemma!
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