The cute girl, known only as Faith, sent an adorable handwritten letter to the company to say sorry for accidentally breaking a bauble in her local store in Cambridge. She even attached two pound coins to the letter to pay for the damaged Christmas decoration.
In the note, Faith wrote: "To John Lewis Cambridge, I am sorry I broke a Christmas bauble on Saturday.
"It cost two pounds; here is the money for it. Sorry again, Faith. Aged 5."
Staff received the letter that was addressed to "The Christmas Department" and were touched by her heartwarming apology.
The store is now trying to find out who the little girl is and have taken to Twitter to attempt to trace her, using the hashtag #findfaith.
The store manager, Dominic Joyce, is keen to track down Faith and thank her for the sweet gesture. Quoted in the Daily Mail, he said: " We'd like to thank her and because of her adorable letter, maybe give her something from the store she would like."
Although there's been no luck so far, we hope that they find her soon!
Have you ever broken something in a shop? Tell us below, as the best comment from across the website each week wins £50!
Got an iPad or iPhone? Reveal Mag has been especially designed to fit!