Wednesday's TV pick: Mary Portas Secret Shopper

Published Wednesday, Jan 13 2016, 01:00 GMT  |  By  |  Add comment
The retail expert is continuing her mission to banish bad customer service in the latest episode of Mary Portas Secret Shopper.

This time she's taking on a hair salon in Kent, Shobie and Co, where the staff are at war with the owners and swearing on the shop floor is driving customers away.

Mary Portas Secret Shopper, Wed 13 Jan

© Channel 4

Mary hopes she can reunite the team and the business, but is this one job that's too big for even her to help out?

Mary Portas Secret Shopper, C4, 8pm

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