From Victorian stores, where women were almost an invisible figure behind the counters, to the present day, where ladies are the beating heart of the retail industry.
Beginning in the mid-19th century, when shops were owned and staffed by men, Pamela will explore how the factories opening up offering work to all the male apprentices meant shops had to start employing women to replace them.
What were the working conditions really like? And how did entertainment and culture reflect these new roles?
Shopgirls: The True Story Of Life Behind The Counter, BBC2, 9pm
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