It's Swansea's third-largest call centre and it's time for the first recruitment day in six months. With more than 100 people applying for 20 jobs, Abii in HR has to sort through all the applicants – and make sure she keeps them away from Nev!
All the old favourites are returning including tea lady Hayley Pearce, who has to take a staff member to task in this episode! We'll also catch up with charmer Dwayne Batchelor and prankster Steven 'Twe' Williams.
Nev's geared up and ready to give his managers a pep talk tonight, but will they listen to him?
The Call Centre, BBC3, 9pm
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