Russell Grant's Daily Horoscopes for Tuesday 17th May 2016: Leo
LEO July 24th - August 23rd
It's easy to get your ideas across when you treat everyone like a friend. Instead of assuming you will encounter trouble with a customer service representative or bureaucrat, approach in a cordial fashion. Ask their name and enquire after their wellbeing. When the person you're dealing with realises you are kind, they'll go out of their way to help you. Cynics will be taken aback by what you accomplish simply by saying 'please' and 'thank you.' A positive attitude yields impressive results.