Russell Grant's Daily Horoscopes for Friday 28 November 2014: Capricorn
CAPRICORN 22 December – 20 January
This is a good time to get materials from a bureaucratic institution. Whenever you deal with an official, greet them in a friendly manner and ask their name. This will help build a good rapport. People are more inclined to help if you treat them like compatriots. If you're dealing with someone who doesn't have the authority to grant your request, politely ask to speak to their supervisor. The more respectful you are, the faster you will get the assistance you need.
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