Russell Grant's Daily Horoscopes for Wednesday 19 November 2014: Capricorn
CAPRICORN 22 December – 20 January
Demanding special treatment will cause resentment. Instead of making a fuss when things don't go your way, stay cool. People will respect your ability to keep your temper in a frustrating situation. If you get terrible service, write a letter to the manager. Outline all of your complaints. You could get a handsome refund for your pains. The powers that be are much more likely to respond to negative feedback if it is delivered in a calm, reasonable fashion.
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