Russell Grant's Daily Horoscopes for Sunday 23 February 2014: Gemini
GEMINI 22 May – 21 June
You're very good at understanding the needs of clients, customers and colleagues. When someone is upset, move forward to help. Listening sympathetically to their complaints will go a long way to resolving the problem. These days, it's difficult to find good customer service. Automated call centres don't give satisfaction. Hapless underlings don't have the power to refund merchandise or change policies. Be willing to accept responsibility for disappointing service.
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